Office of professions of Quebec

Quebec, August 15^th 1997

(A translation of an original at my best knowledge)

Mister Serge Bourassa-Lacombe

103, rue Crescent, # 105

Lennoxville, Qc J1M 2G3

OBJECT : Reference 972028

Sir,

We well had received your entitled " Formal complaints ". We desire to recall you that a complaint addressed to a professional order most require according to the article 129 of the Professions of code, the nature and the circumstances of time and of the place of the objected infraction to the professional.

We transmitting to you a brochure explaining your rights and recourses in the bosom of Quebecer professional system.

PIERRE-PHILIPPE DOYLE

Direction of General Secretariat and of communications

P.j.

320, rue Saint-Joseph Est, 1^er etage, Quebec (Qc) GlK 8G5

Telephone: (418) 643-6912 ou 1-800-643-6912 Telecopy: (418) 643-0973